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SOLUTION 05 / Hotel engineering and guest experience

Guest Room Management

Guests can control lighting, temperature and curtains, and send service requests from their room.

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A hotel room with a guest control panel
Solution concept image
An occupied room switches to night mode
  1. 01 Select
  2. 02 Apply
  3. 03 Adjust
  4. 04 Confirm
OPERATING SCENARIO

Guest comfort and room status

The guest selects night mode on the bedside panel. The room controller sets the agreed lighting levels and curtain position. The guest can adjust the temperature or lighting locally to suit their preferences. The guest sees the lights and curtains respond to the selected settings.

Night mode changes the room settings. The guest requests housekeeping separately from the panel.

SYSTEM ARCHITECTURE

Guest room control components

Local devices control one room. A gateway shares its status with hotel staff.

Local devices control one room. A gateway shares its status with hotel staff.
Open the full-size diagram
01

Guest panel

Lets guests select a room scene, request privacy or ask for housekeeping.

02

Thermostat

Measures room temperature and accepts the guest’s setpoint.

03

Room sensors

Detect door status and room occupancy.

04

Room control unit

Applies scenes, guest adjustments and occupancy rules.

05

Lighting outputs

Relays and dimmers operate the lighting circuits.

06

HVAC interface

Sends commands to compatible HVAC equipment.

07

Curtain actuator

Operates motorized curtains where fitted.

08

Hotel gateway

Shares room status with hotel operations systems.

09

Staff console

Displays service requests to authorized staff.

PROJECT SCOPE

What the project includes

Model room
Room controller, guest panel, thermostat, sensors, lighting outputs and HVAC controls.
Optional extensions
Curtain motors, central monitoring dashboards and PMS integration.
Site inputs
Room type, HVAC control method, circuit schedule and hotel operator standards.
SITE PILOT

Pilot one furnished model room

Bring the room plan, circuit schedule and the hotel operator’s guest room standards.

Discuss a pilot at your site ↗
BEFORE THE SITE VISIT

Questions from the operations team

Does night mode request housekeeping?

Night mode adjusts lights and curtains. The guest separately selects Make Up Room or Do Not Disturb on the room panel.

What should the hotel test during a network outage?

Disconnect the central service in a model room and verify which local controls remain available with the selected equipment.

What site information is needed to define the scope?

Room type, HVAC control method, circuit schedule and hotel operator standards.

Solution directory ↗Related solution · Hotel Operations Integration ↗